Shipping policy
Thank you for shopping with Noor e Arab. We are committed to delivering your orders quickly, safely, and reliably across the United Arab Emirates.
Please review our shipping policy before placing your order.
📍 Shipping Coverage
We currently ship within the United Arab Emirates (UAE) only.
International shipping is not available at this time.
⏱ Order Processing Time
- Orders are processed within 1–2 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- Processing times may be slightly extended during promotions or peak seasons.
🚚 Delivery Time
- Standard Delivery: 2–5 business days across the UAE.
- Delivery timelines may vary depending on your location and courier operations.
Please note that delivery times are estimates and may occasionally be affected by unforeseen circumstances.
💳 Cash on Delivery (COD)
We offer Cash on Delivery (COD) service in most UAE locations.
- Please ensure someone is available at the provided delivery address.
- Repeated failed delivery attempts may result in order cancellation.
- Noor e Arab reserves the right to refuse COD service for suspicious or repeatedly unconfirmed orders.
💰 Shipping Charges
- Shipping charges (if applicable) will be clearly shown at checkout.
- Free shipping promotions, if available, will be mentioned on the website.
📦 Order Tracking
Once your order has been shipped:
- Tracking details will be sent via email or SMS (if applicable).
- You can track your shipment using the courier tracking link provided.
🏠 Incorrect Address or Failed Delivery
Customers are responsible for entering accurate shipping information.
Noor e Arab is not responsible for:
- Delays caused by incorrect or incomplete addresses
- Additional charges due to re-delivery attempts
❗ Delays Beyond Our Control
Delivery delays may occur due to:
- Public holidays
- Weather conditions
- Courier service disruptions
- High order volumes
We appreciate your patience and understanding.
📧 Contact Us
For any questions regarding shipping or delivery:
📩 Email: Noorearab0@gmail.com
Our support team is always happy to help.