Shipping policy

Thank you for shopping with Noor e Arab. We are committed to delivering your orders quickly, safely, and reliably across the United Arab Emirates.

Please review our shipping policy before placing your order.


📍 Shipping Coverage

We currently ship within the United Arab Emirates (UAE) only.
International shipping is not available at this time.


⏱ Order Processing Time

  • Orders are processed within 1–2 business days after confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • Processing times may be slightly extended during promotions or peak seasons.

🚚 Delivery Time

  • Standard Delivery: 2–5 business days across the UAE.
  • Delivery timelines may vary depending on your location and courier operations.

Please note that delivery times are estimates and may occasionally be affected by unforeseen circumstances.


💳 Cash on Delivery (COD)

We offer Cash on Delivery (COD) service in most UAE locations.

  • Please ensure someone is available at the provided delivery address.
  • Repeated failed delivery attempts may result in order cancellation.
  • Noor e Arab reserves the right to refuse COD service for suspicious or repeatedly unconfirmed orders.

💰 Shipping Charges

  • Shipping charges (if applicable) will be clearly shown at checkout.
  • Free shipping promotions, if available, will be mentioned on the website.

📦 Order Tracking

Once your order has been shipped:

  • Tracking details will be sent via email or SMS (if applicable).
  • You can track your shipment using the courier tracking link provided.

🏠 Incorrect Address or Failed Delivery

Customers are responsible for entering accurate shipping information.

Noor e Arab is not responsible for:

  • Delays caused by incorrect or incomplete addresses
  • Additional charges due to re-delivery attempts

❗ Delays Beyond Our Control

Delivery delays may occur due to:

  • Public holidays
  • Weather conditions
  • Courier service disruptions
  • High order volumes

We appreciate your patience and understanding.


📧 Contact Us

For any questions regarding shipping or delivery:


📩 Email: Noorearab0@gmail.com

Our support team is always happy to help.